1. Data Deletion Requests
You may request deletion of your Brand Buddy account and associated personal data at any time.
To submit a request:
- Use the Account Settings page within the platform (if available), or
- Email us at support@brandbuddy.mindsparkai.cloud
To protect your privacy, we may require identity verification before processing your request. This may include confirming account ownership via email verification or additional account details.
2. What Data Is Deleted
Upon successful verification and approval of your request, we will:
- Permanently delete your account profile information (name, email address, login credentials, preferences).
- Remove content, posts, scheduled content, analytics data, and uploaded materials.
- Delete data retrieved from connected third-party platforms (such as Facebook, Instagram, LinkedIn, or X).
- Deactivate active integrations and API connections.
Please note:
- Some data may remain temporarily in secure system backups.
- Certain information may be anonymized rather than deleted where legally permitted.
- Deletion is irreversible. Once processed, your account and associated data cannot be restored.
3. Data We May Retain
We may retain limited information where required by law or for legitimate business purposes, including:
- Transaction and billing records (for tax and accounting compliance)
- Fraud prevention and security monitoring
- Legal claims or dispute resolution
Retained data will be securely stored and used only for legally permitted purposes.
4. Timeline for Deletion
We process verified deletion requests within 14 business days.
In certain cases (e.g., complex technical removal or legal obligations), processing may take longer. You will receive a confirmation email once deletion is completed.
5. Third-Party Services
If you connected third-party platforms (e.g., Facebook, Instagram, LinkedIn), deletion of your Brand Buddy account does not automatically delete your data held by those third-party services.
You must manage deletion directly through those platforms in accordance with their policies.
6. Your Privacy Rights
Depending on your location, you may have additional rights under applicable privacy laws, including:
- The right to access your personal data
- The right to correct inaccurate information
- The right to restrict or object to processing
- The right to data portability
To exercise these rights, contact us at support@brandbuddy.mindsparkai.cloud .
7. Contact Us
If you have questions regarding this Data Deletion Policy or your personal data, please contact: